Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you contact us (via phone: 512-798-2602, email: sales@austindronewash.com, live chat, or contact form) or request a quote, we may collect:
  • Name
  • Email address
  • Phone number
  • Company or property details (e.g., address, building type)
• Non-Personal Information: When you visit our website, we may collect:
  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent
  • Referral sources (e.g., social media links from TikTok, X, or YouTube)
• Cookies and Tracking: We use cookies and similar technologies (e.g., Google Analytics) to track website usage, such as page views and link clicks, to improve user experience and analyze performance. You can manage cookie preferences via your browser settings.

2. How We Use Your Information

We use your information to:

• Provide and schedule drone cleaning services for commercial and industrial properties.
• Respond to inquiries, provide quotes, or arrange site inspections.
• Improve our website and services through analytics (e.g., tracking visits to our “Projects” or “Services” pages).
• Communicate updates, promotions, or service-related information (e.g., via email or phone).
• Comply with legal obligations, such as FAA regulations for drone operations.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data with:

• Service Providers: Third-party vendors (e.g., payment processors, analytics providers like Google Analytics, or email services) who assist with our operations, bound by confidentiality agreements.
• Legal Compliance: Authorities if required by law (e.g., for FAA compliance or tax purposes).
• Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred with appropriate safeguards.

4. Data Security

We implement reasonable security measures, such as encryption and secure servers, to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access or Correct: Request access to or correction of your personal data by contacting us at sales@austindronewash.com.
• Opt-Out: Unsubscribe from marketing emails using the “unsubscribe” link or by contacting us.
• Cookies: Disable cookies via your browser, though this may affect website functionality.
• CCPA/GDPR: If applicable (e.g., California residents or EU visitors), request data deletion or restrict processing.

6. Third-Party Links

Our website may link to third-party sites (e.g., YouTube, TikTok, X). We are not responsible for their privacy practices. Review their policies before sharing information.

7. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children. Contact us if you believe we have such data.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the “Last Updated” date.

9. Contact Us

For questions or concerns about this Privacy Policy, contact:

• Phone: 512-798-2602
• Email: sales@austindronewash.com
• Website: https://austindronewash.com/contact
• Address: Austin Drone Wash, 11820 Johnny Weismuller Lane, Austin TX 78748.