Terms and Conditions

1. Use of Our Website

• Access: You may use our website to learn about our services, view projects, request quotes, or contact us via phone (512-798-2602), email (sales@austindronewash.com), or live chat.
• Prohibited Actions: You agree not to:
  • Use the website for unlawful purposes.
  • Copy, modify, or distribute our content (e.g., images, videos) without permission.
  • Attempt to hack, disrupt, or overload our website.
• Content Accuracy: We strive to keep information accurate but do not guarantee the completeness or reliability of content (e.g., service descriptions, project showcases).

2. Our Services

• Description: Austin Drone Wash provides drone-powered exterior cleaning for commercial buildings, water towers, hospitals, and other structures using eco-friendly solutions and FAA-certified pilots.
• Service Agreements: Cleaning services require a separate contract outlining pricing, scope, and terms, agreed upon after a site inspection.
• Limitations: We may not service certain properties due to safety, regulatory (e.g., FAA restrictions), or environmental factors. We reserve the right to refuse service.

3. Booking and Payment

• Booking Process: Contact us via the “Book Now” page, phone, or email to arrange a site inspection. We will provide a custom cleaning plan and quote.
• Payment Terms: Payment terms are specified in the service contract. We may require a deposit. Payments are processed securely via third-party providers.
• Cancellations: Cancellation policies will be outlined in the service contract. Refunds, if applicable, depend on the timing and terms agreed upon.

4. Intellectual Property

• Ownership: All content on our website is owned by Austin Drone Wash or licensed to us. You may not reproduce or use it without permission.
• User Content: If you submit content (e.g., photos of your building for a quote), you grant us a non-exclusive license to use it for service-related purposes.

5. Liability and Disclaimers

• Limitation of Liability: Austin Drone Wash is not liable for indirect, incidental, or consequential damages (e.g., business losses) arising from website use or services, except as required by law.
• Service Risks: While we use FAA-certified pilots and safety protocols, drone cleaning involves risks (e.g., minor property damage). We are not liable for damages beyond our control, as outlined in service contracts.
• As-Is Website: The website is provided “as is.” We do not warrant uninterrupted access or error-free content.

6. Indemnification

You agree to indemnify Austin Drone Wash, its employees, and affiliates against claims arising from your misuse of the website or violation of these terms.

7. Governing Law

These terms are governed by the laws of Texas. Any disputes will be resolved in courts located in Austin, Texas.

8. Changes to Terms

We may update these Terms and Conditions. Changes will be posted on this page with the “Last Updated” date. Continued use of the website or services constitutes acceptance.

9. Contact Us

For questions about these Terms and Conditions, contact:

• Phone: 512-798-2602
• Email: sales@austindronewash.com
• Website: https://austindronewash.com/contact
• Address: Austin Drone Wash, 11820 Johnny Weismuller Lane, Austin TX 78748.